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Joined: Aug 22, 2014 02:04 PM
Last Post: Oct 24, 2018 10:30 AM
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DTN_Stephen has contributed to 132 posts out of 18831 total posts (0.70%) in 1,552 days (0.09 posts per day).

20 Most recent posts:
IQFeed Developer Support » Faulty tick for CVX Oct 24, 2018 10:30 AM (Total replies: 2)

We have corrected the data on CVX. Please start a new historical download of the data.

Stephen Shockey | DTN | Trading Customer Service Technical Support
Phone: 800.779.7299 | International 402.255.3918
stephen.shockey@dtn.com
www.dtn.com


Data and Content Support » how to understand the symbol format Oct 10, 2018 10:41 AM (Total replies: 15)

To clarify LSEI symbols are International Equities on the London Stock Exchange.

We have removed Mutual funds and Bonds from the LSE symbol total.

Please keep in mind the 11,774 total symbols on the LSE includes ETF symbols.

Hopefully this fully answers your questions regarding LSE symbols.

Stephen Shockey | DTN | Trading Customer Service Technical Support
Phone: 800.779.7299 | International 402.255.3918
stephen.shockey@dtn.com
www.dtn.com


Data and Content Support » how to understand the symbol format Oct 9, 2018 10:15 AM (Total replies: 15)

LSEI are the index symbols.

Stephen Shockey | DTN | Trading Customer Service Technical Support
Phone: 800.779.7299 | International 402.255.3918
stephen.shockey@dtn.com
www.dtn.com


Data and Content Support » how to understand the symbol format Oct 8, 2018 09:53 AM (Total replies: 15)

At this time the total LSE symbols displayed in our Symbol Lookup does still include Mutual Funds and Bonds.

This is on our roadmap to resolve. Unfortunately I do not have an ETA.

Can you expand on your question regarding "Understanding symbol Format"?

Stephen Shockey | DTN | Trading Customer Service Technical Support
Phone: 800.779.7299 | International 402.255.3918
stephen.shockey@dtn.com
www.dtn.com


IQFeed Developer Support » Where is 6.0.0.5? Jul 16, 2018 07:01 AM (Total replies: 4)

I will notify the developers...

Stephen Shockey | DTN | Trading Customer Service Technical Support
Phone: 800.779.7299 | International 402.255.3918
stephen.shockey@dtn.com
www.dtn.com


IQFeed Developer Support » Where is 6.0.0.5? Jul 16, 2018 06:34 AM (Total replies: 4)

IQ Client 6.0.0.5 is posted on our website www.iqfeed.net. under Support column and Downloads.

I will provide a link in this thread.

http://www.iqfeed.net/iqfeed_client_6_0_0_5.exe

Stephen Shockey | DTN | Trading Customer Service Technical Support
Phone: 800.779.7299 | International 402.255.3918
stephen.shockey@dtn.com
www.dtn.com


Data and Content Support » TVIX - incorrect data Jun 27, 2018 09:28 AM (Total replies: 3)

We have added Continuous historical daily data on TVIX going back to November 30th, 2010.

Please let us know if there is anything else we can assist you with.

Stephen Shockey | DTN | Trading Customer Service Technical Support
Phone: 800.779.7299 | International 402.255.3918
stephen.shockey@dtn.com
www.dtn.com


Data and Content Support » TVIX - incorrect data Jun 27, 2018 07:45 AM (Total replies: 3)

We are looking into the data on TVIX. I will post additional information once it's been reviewed.

Stephen Shockey | DTN | Trading Customer Service Technical Support
Phone: 800.779.7299 | International 402.255.3918
stephen.shockey@dtn.com
www.dtn.com

Edited by DTN_Stephen on Jun 27, 2018 at 07:48 AM
Edited by DTN_Stephen on Jun 27, 2018 at 07:49 AM


Thank you for your post concerning C.ZWB and other Toronto Stock Exchange symbols.

We are currently in the process of back-filling the history and it should be available soon.

Stephen Shockey | Telvent DTN LLC | Trading Markets | United States |Customer Service Technical Support
Email: support@iqfeed.net


IQFeed Datafeed Wish List » More than one computer Mar 5, 2018 06:30 AM (Total replies: 1)

Please contact our sales team in regards to utilizing IQ Feed on multiple computers.

800-475-4755 or sales@iqfeed.net.

Stephen Shockey | Telvent DTN LLC | Trading Markets | United States |Customer Service Technical Support
Email: support@iqfeed.net



IQ Feed does provide some EOD data with our core services. Some exchanges do require exchange fees in a delayed or real time to receive EOD data.

Please contact our sales team for specific pricing.

sales@iqfeed.net
(800) 475-4755

You can also contact Sales from our webpage www.iqfeed.net through a chat.

Stephen Shockey | Telvent DTN LLC | Trading Markets | United States |Customer Service Technical Support
Email: support@iqfeed.net


Data and Content Support » Eurodollar future historical ticks Jan 16, 2018 01:34 PM (Total replies: 1)

Please contact us at support@iqfeed.net or in chat at www.iqfeed.net.

We would like to review your account for correct exchange permissions.

In response to your second question IQ Feed does not save bid/ask quotes historically. You however can capture the quotes in the live stream and save them to a database.

Stephen Shockey | Telvent DTN LLC | Trading Markets | United States |Customer Service Technical Support
Email: support@iqfeed.net



Please keep in mind you will need to have Delayed or Real Time NYMEX on your IQ account to be able to see data on Crude Oil contracts.

Stephen Shockey | Telvent DTN LLC | Trading Markets | United States |Customer Service Technical Support
Email: support@iqfeed.net



We would like to get additional details about your account so that we can work on a resolution.

Please contact us at support@iqfeed.net with your Login ID.

You can also start a Live Chat with us at www.iqfeed.net or feel free to contact us at 1-800-779-7299.

Stephen Shockey | Telvent DTN LLC | Trading Markets | United States |Customer Service Technical Support
Email: support@iqfeed.net


DTN.IQ Client Software Support » Connection to IQFeed Dec 11, 2017 07:01 AM (Total replies: 2)

It sounds like you still need to download the IQ Client.

http://www.iqfeed.net/iqfeed_client.exe

Stephen Shockey | Telvent DTN LLC | Trading Markets | United States |Customer Service Technical Support
Email: support@iqfeed.net



There was a Latency related issue on Friday. Please read our official post on our twitter page.

https://twitter.com/dtn_iqfeed?lang=en

Stephen Shockey | Telvent DTN LLC | Trading Markets | United States |Customer Service Technical Support
Email: support@iqfeed.net


IQFeed Developer Support » splits, renames, buyouts etc Nov 20, 2017 01:51 PM (Total replies: 1)

There are numerous sources of this information within the news feeds, our notifies section of the symbol guide as well as fundamental data in the data stream.

• Within News, you will find various corporate action stories from PR Newswire and Business Wire as press releases are released by the company. From Rea-Time Traders news there is a corporate actions section. Overall you will find thousands of stories each data that are included in our base service.

• On our website, if you go to the Symbol Guide towards the bottom of the page there is the Notifies section. There you will find various stock symbol changes.

• In the stream we include many fields of Fundamental data that includes the past split numbers and dates. Dividend information is also available as long as you are entitled for the Extended Fundamental Data service for $5/mo.

Stephen Shockey | Telvent DTN LLC | Trading Markets | United States |Customer Service Technical Support
Email: support@iqfeed.net


IQFeed Developer Support » How do I get daily info? Nov 10, 2017 07:18 AM (Total replies: 1)

If you are interested in using IQFeed data with an outside application that you have developed, then the API service is needed and mandatory. The API license contains sample code in several programming languages and works via TCP/Socket connections so it is very easy to work with. Once you pay the API subscription fee you have full access to the docs within as well as access to our developer support team which will be happy to answer any questions that you have which are development related.

“You can sign up right away for full access at www.iqfeed.net/dev by clicking “Register” or reach out to sales group for any questions we can answer”.

Stephen Shockey | Telvent DTN LLC | Trading Markets | United States |Customer Service Technical Support
Email: support@iqfeed.net


Data and Content Support » Bundled Trades Nov 6, 2017 08:55 AM (Total replies: 3)

Please contact us through our chat function from www.iqfeed.net; where you will find a link for our chat on the left hand side. You can also contact us at 800-779-7299 for phone support.

We will need to gather additional information to answer your question fully.

Stephen Shockey | Telvent DTN LLC | Trading Markets | United States |Customer Service Technical Support
Email: support@iqfeed.net


IQFeed Developer Support » Missing symbols or unknown mapping Oct 30, 2017 01:09 PM (Total replies: 3)

That is correct.

C.BMO-* BANK OF MONTREAL PFD SER 31 CL TSE EQUITY

C.BPO-* BROOKFIELD OFFICE PROPERTIES I TSE EQUITY

C.NA-* NATIONAL BANK OF CANADA SERIES TSE EQUITY

C.RY-* ROYAL BANK OF CANADA TSE EQUITY

Stephen Shockey | Telvent DTN LLC | Trading Markets | United States |Customer Service Technical Support
Email: support@iqfeed.net



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