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DTN_Stephen has contributed to 252 posts out of 19556 total posts (1.29%) in 2,104 days (0.12 posts per day).

20 Most recent posts:
Data and Content Support » XETRA Stock Data May 22, 2020 10:57 AM (Total replies: 1)

At this time IQ Feed does not carry German Equity exchanges.

If you would like to contact us at support@iqfeed.net with your login ID we can enter an enhancement request to add German equity exchange.

Stephen Shockey
Senior Customer Support Representative and Product Support Specialist

DTN
800-779-7299
support@iqfeed.net


IQFeed Developer Support » Equity Tickdata has extreme outliers May 20, 2020 08:33 AM (Total replies: 10)

karthikkrishnan I believe we spoke in chat this morning and I provided a complete explanation of this trade. However I will recap it here in the forums for all readers.

The trade in question was a Trade Condition: ODDLOT/CASH with an INC Volume 1. This trade was non-last qualifying trade that did not set a new low for the date of 3/24/20.

Symbol: INTC
09:55:13.986418 2020-03-24 49.5800 1 52.9200 52.9300 6246194 0 0 7317 Other Trade NTRF ODDLOT/CASH

https://www.investopedia.com/terms/o/oddlot.asp

What is an Odd Lot?
An odd lot is an order amount for a security that is less than the normal unit of trading for that particular asset. Odd lots are considered to be anything less than the standard 100 shares for stocks. Trading commissions for odd lots are generally higher on a percentage basis than those for standard lots, since most brokerage firms have a fixed minimum commission level for undertaking such transactions.


Understanding Odd Lots
Odd lots may inadvertently arise in an investor's portfolio through reverse splits or dividend reinvestment plans. For example, a one-for-eight reverse split of a security, of which the investor holds 200 shares, will result in a post-split amount of 25 shares. While trading commissions for odd lots may still be higher than for standard lots on a percentage basis, the popularity of online trading platforms and the consequent plunge in brokerage commissions means that it is no longer as difficult or expensive for investors to dispose of odd lots as it used to be in the past.


Stephen Shockey
Senior Customer Support Representative and Product Support Specialist

DTN
800-779-7299
support@iqfeed.net

Edited by DTN_Stephen on May 20, 2020 at 08:35 AM

Data and Content Support » NTG Stock Split on May 01, 2020 May 15, 2020 09:17 AM (Total replies: 1)

Thank you for bring this to our attention; we have corrected the stock split information on NTG to reflect the correct stock split for May 1st, 2020.

Have a wonderful day.

Stephen Shockey
Senior Customer Support Representative and Product Support Specialist

DTN
800-779-7299
support@iqfeed.net



FRIDAY, MAY 22, 2020
Regular trading hours, with these exceptions:
ICE FUTURES US
US Dollar index and Currency Pairs:
TAS trading ends at noon


SUNDAY, MAY 24, 2020
CME GLOBEX:
Equity, Bitcoin, Interest Rate, FX, Energy, Metals:
Regular open at 5 p.m. for trade date Tue May 26

Grain & Oilseed, Mini Grain, MGEX Wheat and Indices:
Extended Pre Open at 4 p.m.

Dairy: Extended Pre Open at 4 p.m.

MONDAY, MAY 25, 2020
CME GLOBEX
Equity, Bitcoin, Interest Rate, FX, Energy, Metals:
Trading halt at noon
Halted products resume trading at 5 p.m.

Grain & Oilseed, Mini Grain, MGEX Wheat and Indices:
Regular open at 7 p.m. for trade date Tue May 26
Dairy: Regular open at 5 p.m. for trade date Tue May 26

EUREX
British, Russian, Brazilian, Canadian and US Equity
Derivatives: Closed

ICE FUTURES EUROPE
IFEU Agricultural Commodities: Closed
UK Natural Gas and Power Contracts: Closed
IFEU Natural Gas 1st Line Contracts: Closed

ICE FUTURES US
Sugar, Coffee, Cotton, Cocoa, FCOJ: Closed
Canola: Regular trading hours
MSCI Index, NYSE FANG, Arca Gold Miners Index,
Monthly Precious Metal and Eris Credit Futures:
Early close, noon
No TAS trading
US Dollar index and Currency Pairs:
Early close, noon
No TAS trading
Bakkt Bitcoin: Early close 1 p.m.

NYSE, NYSE AMERICAN, NYSE BONDS, ARCA, NASDAQ:
Closed

If you have any questions or concerns regarding products/exchange trading or hours please contact us at support@iqfeed.net

Stephen Shockey
Senior Customer Support Representative and Product Support Specialist

DTN
800-779-7299
support@iqfeed.net


General Product Announcements » Memorial Day 2020 Customer Service Hours May 15, 2020 08:18 AM (Total replies: 0)

Monday May 25th, 2020 (Memorial Day)

IQ Feed Customer Support will be closed between the hours of 12:00pm - 5:00pm Central CST.

**Additional Post concerning Market closures and hours of operation for Memorial Day/Weekend**

Stephen Shockey
Senior Customer Support Representative and Product Support Specialist

DTN
800-779-7299
support@iqfeed.net



We apologize, if you were receiving delayed quotes and historical equity options data this was corrected yesterday so that we are compliant with OPRA.

At this time you would need to signup for OPRA to receive this data in the future.

You can add exchanges at myaccount.dtn.com

If you have any additional questions please feel free to submit them to support@iqfeed.net

Stephen Shockey
Senior Customer Support Representative and Product Support Specialist

DTN
800-779-7299
support@iqfeed.net


DTN.IQ Client Software Support » Forex - ABBA vs COMP May 6, 2020 06:37 AM (Total replies: 2)

Thank you for your forum post.

ABBA - Is a Calculation or the average bid and ask quote calculated by TENFORE.

COMP - Is a composite of the bid/ask which it shows the latest (Current) bid/ask from one of the contributors.

The COMP is always the most current quote.

Stephen Shockey
Senior Customer Support Representative and Product Support Specialist

DTN
800-779-7299
stephen.shockey@dtn.com



The Italian Stock Exchange is closed in observance of Labor Day and will reopen on Mon, May 4, 09:00 +02:00.

The Eurex Germany is closed in observance of Labor Day and will reopen on Mon, May 4, 08:55 +02:00.

Stephen Shockey
Senior Customer Support Representative and Product Support Specialist

DTN
800-779-7299
stephen.shockey@dtn.com


IQFeed Developer Support » All Quotes Delayed By About 2 Minutes Today. Apr 22, 2020 06:29 AM (Total replies: 5)

Most typically a queuing of data is related to bandwidth.

You make a request of data sets which our server responds to; however the connection cannot consume the requested data in a timely fashion. Our data servers queue the data to a certain point and then begin dropping the data when your connection still is unable to consume the data fast enough. Therefore you fall behind or show a delay.

As I cannot say this is what you have been running into, this is one very typical example. As Todd mentioned the best thing you can do is contact us when this is happening.

Stephen Shockey
Senior Customer Support Representative and Product Support Specialist

DTN
800-779-7299
stephen.shockey@dtn.com


IQFeed Developer Support » All Quotes Delayed By About 2 Minutes Today. Apr 21, 2020 01:43 PM (Total replies: 5)

Please contact IQ Feed directly for assistance.

800-779-7299
Chat @ www.iqfeed.net and the technical support chat is on the left hand side of the webpage.

Stephen Shockey
Senior Customer Support Representative and Product Support Specialist

DTN
800-779-7299
stephen.shockey@dtn.com


IQFeed Developer Support » Canadian Options Apr 13, 2020 11:30 AM (Total replies: 1)

At this time we do not carry Montreal Exchange data.

Stephen Shockey
Senior Customer Support Representative and Product Support Specialist

DTN
800-779-7299
stephen.shockey@dtn.com



SP-PREM.Z - Stopped showing valid data on Friday, March 13th, 2020 due to the closure trading floor SP500 SP#

SP-PREM.Z - Measures the difference between the SP500 PIT traded symbol and the SP500 Cash Index.

The health and safety of our CME Group community continues to be our top priority. We will close our Chicago trading floor as of the close of business Friday, March 13, 2020 as a precaution to reduce large gatherings that can contribute to the spread of coronavirus in line with the advice of medical professionals.

You can use the alternate symbol PREM.Z which measures the difference between the ES (E-Mini SP500) and the SP500 Cash Index.

Stephen Shockey
Senior Customer Support Representative and Product Support Specialist

DTN
800-779-7299
stephen.shockey@dtn.com


IQFeed Developer Support » API on Linux Apr 10, 2020 06:29 AM (Total replies: 10)

We appreciate your interest in a Linux based API. It is on our Roadmap. Unfortunately I cannot provide an ETA.

Stephen Shockey
Senior Customer Support Representative and Product Support Specialist

DTN
800-779-7299
stephen.shockey@dtn.com



We have resolved the database issues that were causing your pain points when utilizing the Symbol Search (Lookup Tool) on our website www.iqfeed.net

I have verified the following symbols do exist in the Symbol Lookup tool.

BMF: WDO and WIN
SGX: IN, TS, SS

We appreciate you bringing this to our attention and I hope you have a wonderful weekend.

Stephen Shockey
Senior Customer Support Representative and Product Support Specialist

DTN
800-779-7299
stephen.shockey@dtn.com



I wanted to follow up regarding the difference in symbol search and .txt file (Symbols)

We are currently running some updates to the database to correct the issue. I will post again when this is resolved.

Please be aware you can email support@iqfeed.net and we can reply back to you directly by email as well.

Stephen Shockey
Senior Customer Support Representative and Product Support Specialist

DTN
800-779-7299
stephen.shockey@dtn.com



If you would like to pull a full list of symbols for a specific exchange please enter a space in the Search Text/String field.

I will research your second question and post when I have additional information.

Thank you

Stephen Shockey
Senior Customer Support Representative and Product Support Specialist

DTN
800-779-7299
stephen.shockey@dtn.com



Unfortunately we do not have a symbol for the Yield of the 10 year last traded price. However here are some symbols that might be helpful; both on the CBOE Index exchange.

TNX.XO - CBOE Treasury Yield 10 Year
TYVIX.XO - 10 Year US Treasury Note Volatility.

Stephen Shockey
Senior Customer Support Representative and Product Support Specialist

DTN
800-779-7299
stephen.shockey@dtn.com



Chicago futures operator CME Group is closing its trading floors in Chicago at the end of the day Friday March 13th, 2020, with no set date for reopening.

Trading of the company’s futures products will continue electronically, and may hasten what has been a move over the past several years to shift more trading to traders' computer screens.

This directly impacts the Future Symbol SP# and +SP# and all monthly contracts related to the root symbol SP.

Alternate symbols:
@SP#
@ES#

If you have any additional questions please contact support@iqfeed.net.

Stephen Shockey
Senior Customer Support Representative and Product Support Specialist

DTN
800-779-7299
stephen.shockey@dtn.com


IQFeed Developer Support » Trading Halts. Mar 15, 2020 05:45 PM (Total replies: 3)

Best Alternate suggestion would be to utilize www.CNBC.COM or the cable channel CNBC both have been up to the second on news regarding the circuit breakers and trading halts for the markets.

Stephen Shockey
Senior Customer Support Representative and Product Support Specialist

DTN
800-779-7299
stephen.shockey@dtn.com


IQFeed Developer Support » Trading Halts. Mar 13, 2020 10:10 AM (Total replies: 3)

Their is not a message received from the exchange(s) that notifies a "Trading Halt"

Stephen Shockey
Senior Customer Support Representative and Product Support Specialist

DTN
800-779-7299
stephen.shockey@dtn.com



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