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»Forums Index »Product Support »DTN.IQ Client Software Support »IQ Feed client on Mac does not work
Author Topic: IQ Feed client on Mac does not work (3 messages, Page 1 of 1)

Gremlin123
-Interested User-
Posts: 6
Joined: Aug 18, 2010


Posted: May 14, 2017 04:14 PM          Msg. 1 of 3
I installed the IQFeed client on my Mac development box.

The login dialog pops up, but the "Connect" button is grayed out. The dialog message reads "Awaiting product ID and version" Entering login information and password does not help.

Running macOS Sierra Version 10.12
2.3Ghz Intel i7, 16G

I am able to connect on a windows box, no problem

How can I get IQFeed to work on a Mac?

DTN_CurtisT
-DTN Technical Support-
Posts: 322
Joined: Jun 14, 2007


Posted: May 14, 2017 08:10 PM          Msg. 2 of 3
Hello Gremlin123, to log into IQFeed on a Mac OSX. You will need to do so through your Charting Software. IQFeed does not have a interface so it will not connect by itself hence the grey "Connect" button.

Curtis Thompson
support@iqfeed.net
support@dtniq.com
support@prophetx.com
Trading Markets Customer Service
1-800-397-7000

Gremlin123
-Interested User-
Posts: 6
Joined: Aug 18, 2010


Posted: May 14, 2017 11:30 PM          Msg. 3 of 3
Got it. I am a API customer. I have a key. Just had to dig it out...

I was able to get in. Thanks for your help

-Doug
 

 

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