Join the 80,000 other DTN customers who enjoy the fastest, most reliable data available. There is no better value than DTN!

(Move your cursor to this area to pause scrolling)




"You are much better than lawyers or the phone company because you answer the phone when I call! I just love your customer service." - Comment from Isreal
"There is no doubt that IQFeed is the best data provider. I am very satisfied with your services. And IQFeed is the only one that I would recommend to my friends. Now, most of them are using your product in China." - Comment from Zhezhe
"The service is great, I see a noticeable improvement in my volume profiles over [broker]'s data feed" - Comment from Larry
"I would just like to say that IQFeed version 4 is running very well and I am very happy with its performance. I would also like to extend a big thanks for the fast and efficient help that I always receive. My questions and concerns are always addressed promptly. Way to go!" - Comment from Josh in CO.
"IQFeed version 4 is a real screamer compared to anything else I have seen." - Comment from Tom
"I like you guys better than *******...much more stable and a whole lot fewer issues." - Comment from Philip
"I "bracket trade" all major news releases and I have not found one lag or glitch with DTN.IQ feed. I am very comfortable with their feed under all typical news conditions (Fed releases, employment numbers, etc)." - Comment from Public Forum
"DTN feed was the only feed that consistently matched Bloomberg feed for BID/ASK data verification work these past years......DTN feed is a must for my supply & demand based trading using Cumulative Delta" - Comment from Public Forum Post
"If you want customer service that answers the phone, your best bet is IQFeed. I cannot stop praising them or their technical support. They are always there for you, and they are quick. I have used ****** too but the best value is IQFeed." - Comment from Public Forum
"I just wanted to let u know that your data feed/service is by far the best!!! Your unfiltered tick data is excellent for reading order flow and none of your competitors delivers this quality of data!" - Comment from Peter via Email
Home  Search  Register  Login  Blogs Recent Posts

Information on DTN's Industries:
DTN Oil & Gas | DTN Trading | DTN Agriculture | DTN Weather
Follow DTN_IQFeed on Twitter
DTN.IQ/IQFeed on Twitter
DTN News and Analysis on Twitter
»Forums Index »Product Support »DTN.IQ Client Software Support »IQ Client Error on Log In
Author Topic: IQ Client Error on Log In (2 messages, Page 1 of 1)

Rick
-Interested User-
Posts: 1
Joined: Feb 4, 2017

Yabba Dabba Doo!


Posted: Feb 4, 2017 10:54 AM          Msg. 1 of 2
Hello - I just installed the latest version of the IQFeed client v 5.2.5.0 and now am getting the attached error message when trying to use either EXCEL or my IRT trading software.

I haven't had this problem before, but needed some help to resolve. I have a message into support also, but thought I would cover the forum base also in case someone picks this up sooner.

I'm running Windows 10 also so don't know if that has anything to do with it either.

Thanks,

Rick

Rick



File Attached: IQFeed Error Message #2.PNG (downloaded 338 times)

DTN_CurtisT
-DTN Technical Support-
Posts: 323
Joined: Jun 14, 2007


Posted: Feb 5, 2017 04:29 PM          Msg. 2 of 2
Hello Rick, after looking at your screenshot, it appears that the Microsoft Redist file did not install properly to your system. of which the MSVCP110.dll is a part of. So what you will need to do is download this file via this link: www.iqfeed.net\vcredist_x86_2012u4.exe. Once installed, re-install IQFeed from the website. Once that completed try connecting again like you normally do. If you are still having issues please let us know.

Curtis Thompson
support@iqfeed.net
support@dtniq.com
support@prophetx.com
Trading Markets Customer Service
1-800-397-7000
 

 

Time: Wed November 21, 2018 11:40 AM CFBB v1.2.0 31 ms.
© AderSoftware 2002-2003