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"Everything is working great ! Very impressive client. The news refreshes better and is more pertinent than the ******* feed I paid $ 100/month for. I Also like the charts a lot." - Comment from Leon

"With HUGE volume on AAPL and RIMM for 2 days, everyone in a trading room was whining about freezes, crashes and lag with *******, RealTick, TS and Cyber. InvestorRT with IQFeed was rock solid. I mean SOLID!" - Comment from Public IRC Chat

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"If you want customer service that answers the phone, your best bet is IQFeed. I cannot stop praising them or their technical support. They are always there for you, and they are quick. I have used ****** too but the best value is IQFeed." - Comment from Public Forum

"I am enjoying the feed very much - so superior to the broker provided feed I was previously using." - Comment from George

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"I've been using Neoticker RT with IQFeed for two months, and I'm very happy with both of the products (I've had IQFeed for two years with very few complaints). The service from both companies is exceptional." - Comment from Public Forum

"I just wanted to let you know how fast and easy I found it to integrate IQFeed into our existing Java code using your JNI client. In my experience, such things almost never go so smoothly - great job!" - Comment from Nate

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»Forums Index »Archive (2017 and earlier) »DTN.IQ Client Software Support »Can someone help me figure out why IQ Feed isn't working?

Author	Topic: Can someone help me figure out why IQ Feed isn't working? (3 messages, Page 1 of 1)
patmich -Interested User- Posts: 1 Joined: May 30, 2015	Posted: May 30, 2015 08:51 PM Msg. 1 of 3 I signed up for a free trial for IQ FEED. I signed up because I am a 2000 tick trader, and CQG has switched over to the new CME protocol. So I want to continue using the old 2000 tick chart as long as possible. I use Ninja Trader,, AMP is my broker, and I trade the ES. I downloaded the IQ Feed software, and I received a user name and password from them. I connected to IQ Feed on Ninja Trader. In the bottom left-hand corner, it says, Connected to IQ FEED. But the 2000 tick chart is clearly a bundled data chart, almost exactly like CQG's 2000 tick chart. So can someone tell me what I am doing wrong? I get an error message when I open a chart while connected to IQ Feed. The error message says, "Error on loading chart data on Globex. E invalid symbol". I don't get this message when I open a chart when connected to CQG.
DTN Todd -Interested User- Posts: 74 Joined: Mar 24, 2010	Posted: May 31, 2015 07:52 PM Msg. 2 of 3 Hello Pat We are looking into your questions, I have sent you an email with a couple questions for clarification regarding this. Thanks Todd
DTN_Tim Walter -DTN Guru- Posts: 1238 Joined: Apr 25, 2006	Posted: Jun 1, 2015 05:26 AM Msg. 3 of 3 Good morning, I just wanted to further confirm that we have not made any move towards bundling our data. I think everyone here in-house is completely aware of the negative effect this will have on our customers, so if something does not look right to anyone, please be sure to let us know so we can help. It may just be a configuration issue or something similar and we will do all we can to help resolve it for you. Thanks, Tim