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»Forums Index »Product Support »Data and Content Support »CAC: MTV8
Author Topic: CAC: MTV8 (6 messages, Page 1 of 1)

sersan
-Interested User-
Posts: 62
Joined: Dec 12, 2007


Posted: Oct 9, 2008 05:07 AM          Msg. 1 of 6
Hi

Yesterday and today, I have experienced some problems with MTV8 data. It seems that the data received about 3:00 ET (9:00 market native time) are wrong. If you graph in 15 minutes the error is evident.

I work with WLD4

Regards.

Stan S
-DTN Guru-
Posts: 256
Joined: Apr 13, 2006


Posted: Oct 9, 2008 08:44 AM          Msg. 2 of 6
Hi Sersan,

My chart, and time & sales do not show any problem. Could you please provide more detail for us to work with. Exactly what time are the bad ticks appearing, what are the prices posted & what should the correct prices be? At this point I would think it is a charting or software issue. But would like the detail to check & confirm it at this end.

THANKS
Stan S

sersan
-Interested User-
Posts: 62
Joined: Dec 12, 2007


Posted: Oct 9, 2008 09:25 AM          Msg. 3 of 6
I work with many symbols, and this is the unique with this problem and only yesterday and today. I have tested the problem in two computers, and both show exactly the same problem, just with mtv8 or mt#
In 15 minutes chart, I have two bars with mark at 3:00, and between 3:00 and 3:15 it seems that data to be missing. I do not think that WLD will be the culprit.
regards.

Stan S
-DTN Guru-
Posts: 256
Joined: Apr 13, 2006


Posted: Oct 9, 2008 10:37 AM          Msg. 4 of 6
Hi Sersan,

I tried a 1 min chart on my IQ and both this morning & yesterday morning we have 2 bars for both 03:00 and 03:01. I have contacted our market Integrity dept and they will remove the incorrect points.

Thanks for pointing it out.

Stan S

sersan
-Interested User-
Posts: 62
Joined: Dec 12, 2007


Posted: Oct 27, 2008 11:26 AM          Msg. 5 of 6
Please, arrange the MTX8 historical data as soon as possible. There are bad ticks between 11:45 and 12:30 of October 24.
REgards.

DTN_SarahS
-DTN Evangelist-
Posts: 195
Joined: May 31, 2007


Posted: Oct 27, 2008 11:33 AM          Msg. 6 of 6
Hi Sergi,

I will send this over for correction. Thanks again for your patience.

Sarah
 

 

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