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»Forums Index »Product Support »ProphetX Support »Context Bar disappears
Author Topic: Context Bar disappears (3 messages, Page 1 of 1)

stum
-Interested User-
Posts: 10
Joined: Sep 1, 2006


Posted: Apr 13, 2007 06:14 PM          Msg. 1 of 3
New user with latest ver 3.2.2.12. When creating new chart, complete Context Bar on bottom is present. But after customizing or just moving around, entire bar except for last three on left disappears. All I have is the Pin/Unpin, Linked Views and Print View icons left. I have to have the zoom functions and crosshair toggle available. Clicking F2 only eliminates the above three. Auto hide is unchecked under Preferences. I think that I "lost" the bar on each chart as I was experimenting with resizing the chart by contracting and expanding the price bar on the right side. Not positive, but I think that's what did it. Phone support is unaware of any problem. Any ideas would be greatly appreciated. Thank you.

DTN_Tim Walter
-DTN Guru-
Posts: 1238
Joined: Apr 25, 2006


Posted: Apr 16, 2007 08:39 AM          Msg. 2 of 3
Hello,

I have not had any luck recreating your error, could you send me a copy of your workbook to tim.walter@dtn.com and I will see if I get the same results here when I open it. That will allow us to narrow down the possible causes and we can troubleshoot from there.

Tim

DTN_Tim Walter
-DTN Guru-
Posts: 1238
Joined: Apr 25, 2006


Posted: Apr 16, 2007 09:37 AM          Msg. 3 of 3
After receiving your email and investigating further I have found that this is a known issue and that it had already been reported as a bug last week for correction and will be fixed as soon as possible.
 

 

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