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»Forums Index »Product Support »ProphetX Support »copying to spreadsheet
Author Topic: copying to spreadsheet (2 messages, Page 1 of 1)

l4cpetey
-Interested User-
Posts: 1
Joined: Jun 28, 2006


Posted: Jun 28, 2006 08:42 AM          Msg. 1 of 2
so I have been copying some quotes to a spreadsheet, and after I save and close the spreadsheet, my links no longer work.

Here is what my link looks like in the formula in excel:
=ProphetX|''!'QCI@1[DTN:NYMEX]?Last'

I don't know why it is putting that square in there, is should read QUOTE I believe.

I have ProphetX running when I open the excel file, and it still asks me "if I would like to start the application ProphetX?" This is very frustrating. I have followed all the steps listed by prophetx to properly link my quotes, so maybe it is some setting that I have in excel that is causeing this issue. Please advise, this should be simple.

margep
-DTN Evangelist-
Posts: 119
Joined: Sep 13, 2005


Posted: Jun 28, 2006 09:38 AM          Msg. 2 of 2
Good Morning! Please call our tech support number at 1-800-532-0136 - one of the tech folks will walk you thru the process to see what's going on. You're correct, it looks like it's putting a bad character in the link. They will get you taken care of in short order.
 

 

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