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»Forums Index »Product Support »ProphetX Support »Some interactions with Windows File Explorer
Author Topic: Some interactions with Windows File Explorer (2 messages, Page 1 of 1)

-DTN Guru-
Posts: 260
Joined: Jun 13, 2005

Right Here & Now

Posted: Feb 27, 2006 06:18 PM          Msg. 1 of 2
I sent in a recent workbook to Marge earlier today in the hopes that the developers might be able to recreate some of the issues I've been seeing. A new one I just encountered involved Windows File Explorer and another ap I'm using called SmartQuant. When the ProphetX workbook was open, Windows File Explorer would start but should show only the right window of files, but would not show the left window of folders. My SmartQuant ap would crash when trying to load one of it's configuration files. When I closed ProphetX, this issue went away. I know this is not a lot to go on, but I thought I'd mention it anyway. Another issue, that I have already mentioned in my email to Marge was that I get a pop up message regarding the default file not being found. I wonder how much of this revolves around my having a bunch of those mini SD card drives in my machine, which caused the installation of Windows XP to install on to an H: drive rather than a C: drive (I have no C: harddrive partition). ... and yes, if I was paying more attention at the time, I could have nipped this in the bud when I initially installed XP, but well, that is history, and provides a good opportunity to test your program capability to run under non-standard situations. ;-)

-Interested User-
Posts: 1
Joined: Feb 28, 2006

Prophetx Support

Posted: Feb 28, 2006 02:19 PM          Msg. 2 of 2
We would like to work with you more on these issues, Could you please call Technical Support at 1-800-532-0136 and ask for Todd. I need to get information on your setup so we can attempt to duplicate it

Todd Jacobson


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