Join the 80,000 other DTN customers who enjoy the fastest, most reliable data available. There is no better value than DTN!

(Move your cursor to this area to pause scrolling)




"I will tell others who want to go into trading that DTN ProphetX is an invaluable tool, I don't think anyone can trade without it..." - Comment from Luther
"Awesome response, as usual. It is a sincere and refreshing pleasure to do business with DTN, compared to your competition." - Comment from Ryan
"IQ feed is brilliant. The support is mind-bending. What service!" - Comment from Public Forum Post
"Can I get another account from you? I am tired of ******* going down so often" - Comment from George
"You are much better than lawyers or the phone company because you answer the phone when I call! I just love your customer service." - Comment from Isreal
"Boy, probably spent a thousand hours trying to get ******* API to work right. And now two hours to have something running with IQFeed. Hmmm, guess I was pretty stupid to fight rather than switch all this time. And have gotten more customer service from you guys already than total from them… in five years." - Comment from Jim
"I have been using IQFeed now for a few years in MultiCharts and I have zero complaints. Very, very rare to have any data hiccups or anything at all go wrong." - Comment from Public Forum
"I'm very glad I switched to IQFeed. It's working perfectly with no lag, even during fast market conditions." - Comment from Andy via Email
"I have to tell you though that using the IQFeed API is about the easiest and cleanest I have seen for some time." - Comment from Jim
"This is an excellent value, the system is generous (allowing for 500 stocks) and stable (and really is tick-by-tick), and the support is fantastic." - Comment from Shirin via Email
Home  Search  Register  Login  Recent Posts

Information on DTN's Industries:
DTN Oil & Gas | DTN Trading | DTN Agriculture | DTN Weather
Follow DTNMarkets on Twitter
DTN.IQ/IQFeed on Twitter
DTN News and Analysis on Twitter
»Forums Index »Product Support »Common Troubleshooting Tips »How to report a problem with the data
Author Topic: How to report a problem with the data (1 messages, Page 1 of 1)

DTN_SarahS
-DTN Evangelist-
Posts: 195
Joined: May 31, 2007


Posted: Nov 13, 2007 04:07 PM          Msg. 1 of 1
To report a problem with the data, please post on the Data and Content Support forum, email support@iqfeed.net, or call 1-800-793-9959.

Please include the following information:

Platform (DTN IQ, 3rd-party software, DDE, etc.)
Symbol in question.
Questioned price (high, low, last, etc).
Quote type: a quote, daily/weekly/monthly chart, intraday chart, or time & sales.
Affected date and time.
Description of the problem.

Including this information expedites the correction process. Feel free to include screen shots of the problem data.
 

 

Time: Mon December 6, 2021 5:11 AM CFBB v1.2.0 16 ms.
© AderSoftware 2002-2003