Join the 80,000 other DTN customers who enjoy the fastest, most reliable data available. There is no better value than DTN!

(Move your cursor to this area to pause scrolling)




"Everything is working great ! Very impressive client. The news refreshes better and is more pertinent than the ******* feed I paid $ 100/month for. I Also like the charts a lot." - Comment from Leon
"I've never had DTN go out on me since switching. ******* would go down a couple times every month when I was using them." - Comment from Bryce in AL.
"I had always used ******* but for the past 2 weeks have been trying DTN IQFeed. Customer support has been extraordinary. They call just to make sure your problem hasn't recurred." - Comment from Public Forum
"I cannot believe what a difference it makes trading with ProphetX!" - Comment from Bruce in Los Angeles
"My broker in Davenport suggested I give you a try as he uses your service and says its the best." - Comment from Bill via RT Chat
"I am enjoying the feed very much - so superior to the broker provided feed I was previously using." - Comment from George
"I was on the phone with a friend who uses CQG and right after the Fed announcement, CQG was as much as 30 seconds behind DTN.IQ. Some quotes were off by as much as 15-18 cents. Your feed never missed a beat." - Comment from Roger
"Interactive Brokers tick data was inconsistent, so I have switched to using DTN exclusively. It is great to no longer have to worry about my datafeed all day long." - Comment from Philippe
"With HUGE volume on AAPL and RIMM for 2 days, everyone in a trading room was whining about freezes, crashes and lag with *******, RealTick, TS and Cyber. InvestorRT with IQFeed was rock solid. I mean SOLID!" - Comment from Public IRC Chat
"After all the anxiety I had with my previous data provider it is a relief not to have to worry about data speed and integrity." - Comment from Eamonn
Home  Search  Register  Login  Blogs Recent Posts

Information on Various DTN Products:
DTN IQFeed | DTN ProphetX | DTN Ag | NxCore
Follow DTN_IQFeed on Twitter
DTN.IQ/IQFeed on Twitter
DTN News and Analysis on Twitter
»Forums Index »Product Support »DTN Satellite Products »DTN satellite reciever usb support on Windows 7 (x64)
Author Topic: DTN satellite reciever usb support on Windows 7 (x64) (4 messages, Page 1 of 1)

themike
-Interested User-
Posts: 3
Joined: Jul 10, 2010


Posted: Jul 11, 2010 12:08 AM          Msg. 1 of 4
I have a DTN dish/receiver that is used for DTN Meteorlogix. Previously the host PC was rented from DTN (it was an 8-9 year old Dell optiplex/Win2k). The decision was made to purchase a new PC in leiu continuing to rent. Unfortunately, the new PC has Windows 7 64bit edition loaded on it.

Per instructions from tech support I downloaded AviationSentry from ftp.meteorlogix.com/pub/temp/AVS5.01.050610/

The issue is that I cannot get the USB device driver for the receiver (Velocity/DtnRcUsb.sys) to load. Is this device even supported on Windows 7?

I am not sure of the receiver model is at the moment, but I know that it in addition to USB, it also has an Ethernet and a serial (8P8C) connector on the back.

I have also been unable to find any information on how to use the Ethernet connection. I assume that a certain IP/netmask will need to be statically assigned on the host PC.

I apologize if this is not the proper forum to ask these questions. Any information or links on how to complete the setup would be most appreciated.

themike
-Interested User-
Posts: 3
Joined: Jul 10, 2010


Posted: Jul 11, 2010 04:17 PM          Msg. 2 of 4
I checked and it is a DVB-SR1 receiver.

DTN_CurtisT
-DTN Technical Support-
Posts: 321
Joined: Jun 14, 2007


Posted: Jul 12, 2010 07:31 AM          Msg. 3 of 4
Hello themike, what you will want to do is contact our Weather Customer Service dept at 800/655-8111 and they will be able to help you further.

Thanks.

Curtis Thompson
curtis.thompson@dtn.com
Trading Markets Customer Service
1-800-397-7000 x3614

themike
-Interested User-
Posts: 3
Joined: Jul 10, 2010


Posted: Jul 18, 2010 06:14 PM          Msg. 4 of 4
Thanks to everyone at DTN for helping with this issue. The fix was to reload the machine with a 32-bit edition of Window 7. Apparently this is a common problem with lots of older hardware devices that lack new drivers for a 64-bit OS.
 

 

Time: Mon February 27, 2017 6:54 PM CFBB v1.2.0 16 ms.
© AderSoftware 2002-2003